Hi, I'm Barnik 👋
At work, I'm an engineer turned PM. At play I'm a scuba diver.
BB

About

I grew up watching my dad design computers, which ignited a lifelong passion for understanding and building software. That curiosity led me to engineering, hackathons, and the thrill of building impactful software at incredible early-stage B2B SaaS startups.

Work Experience

F

Fundamento

October 2023 - Present
Senior Product Manager
Built Contact Center AI from 0 to 1 and scaled it to a million monthly conversations within 12 months. Worked with Vector Databases and LLMs to built Retrieval-Augmented Generation (RAG) and no code AI Workflows. Launched developer toolkits, connectors, webhooks and APIs to make go-to-market lighting fast! Led Enterprise readiness by making security a pariority, while prioritizing an infrastructure that's ready for on-prem deplyoment.
C

CoinCrowd

July 2023 - December 2023
Advisor
Advised the founders to create the roadmap for the Data team. Worked with Marketing to set up data pipelines for more informed campaigns with better results and cost savings.
Z

Zenlaw

October 2021 - February 2023
Product Manager
Created an MLOps platform for Data Scientists to train and exeriment with discriminative AI language models. Created high availability data pipelines for annotation and rapid consumption in model training. Built advanced dashboards to encourage AI explainability and make MLOPs faster and higher average F1 scores.
V

Viafone

October 2019 - March 2021
Product Manager
Led horizontal scaling of Contact Center AI platform (CCaaS). Designed and led features to streamline payments and security. Migrated a legacy platform to the cloud. Built agent collaboration features in the CCaaS platform. Led GTM for more than 15 enterprises in the EMEA.
E

Engati

February 2019 - September 2019
Product Intern
Reported to the Chief Product Officer at Engati. Managed the feature improvement roadmap. Worked on product documentation in order make the product self-serve.

Education

H

Harvard University

2020 - 2021
CS50 Web Programming in Python and JavaScript
K

KIIT University

2015 - 2019
Bachelor of Technology

Skills

Python
Javascript
Github
API
System Design
Vector Database
Semantic Search
LangChain
LLM
VoIP
WebRTC
Leadership
Communication
Design Thinking
Problem-Solving
Data Analytics
Prompt Engineering
Research
Rapid Prototyping
Product Roadmap
Scrum
Agile Development
SDLC
Jira
Figma
My Projects

Check out my latest work

I've worked on a large number of projects across various domains. Here are a few of my favorites.

Okta Integration

Okta Integration

Enterprise customers often manage access control and user provisioning through Single Sign-On (SSO). This project will enable SSO integration with Okta, aligning with enterprise security requirements and streamlining user access management.

Enterprise Security
Identity & Access Management
Single Sign-on
CCaaS
PRD
Scaling Sharefile

Scaling Sharefile

Identify areas to improve Sharefile by integrating ShareFile into the user’s identity, finding market gaps and reducing offline redundancies for users.

File Sharing
Security
B2B SaaS
PRD
Contact Center AI PMF

Contact Center AI PMF

Build the product market fit journey of Fundamento's CCaaS platform through market research and rapid experimentation with the focus of reducing AHT of enterprise contact centers.

CCaaS
Agent Handoff
Agent Collaboration
Artificial Intelligence
Gen AI
Speech-to-text
Text-to-speech
Research
Document
Hackathons

I like building things

During my time in university, I attended 4+ hackathons. People from around the country would come together and build incredible things in 2-3 days. It was eye-opening to see the endless possibilities brought to life by a group of motivated and passionate individuals.

  • D

    Deloitte Hackathon - Winner

    Hyderabad, India

    Trained a sentence transformer models using Tensorflow, and developed a web application for Emergency medicine.
  • C

    Coviam Hackathon - Winner

    Bhubaneswar, India

    Developed a Cricket gaming application using Engati.
    Website
  • A

    Accenture Hackathon - Runner Up

    Remote

    Developed an AI application for summarizing judicial papers.
  • S

    Startup India - Winner

    Bhubaneswar, India

    Developed a low cost prototype for extracting soy milk from soybeans.
    Award
Contact

Get in Touch

Want to chat? Just shoot me a dm with a direct question on LinkedIn and I'll respond whenever I can. I will ignore all soliciting.

LinkedIn
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